Who is responsible for the personal data?
Your personal data is collected, processed and stored by SpotOpp a company registered in The Netherlands with registered number 71758801 and located in Amstelveen (hereinafter referred to as the “SpotOpp”, “us” or “we”).
What personal data do we collect?
We collect personal data about you from a variety of sources, such as:
Information we collect directly from you
This is the personal data you provide us when you create an account to use our Services. This type of information may include your name, e-mail address, user name, telephone number, payment information and any other information you provide voluntarily to us.
Information we collect from your use of our website
How do we use this personal data?
We collect your personal data to provide you with the required Services or information. The following are examples of how we may use the personal data we collect:
Provide you with Services that you request from us;
Send you an invoice for our Services;
Resolve consumer issues regarding our Services;
Anticipate and resolve problems with the Services supplied to you;
improve your customer experience when using our Services;
Do research and analysis to maintain, protect, develop and improve our Services;
Communicate regularly with you to inform you about for example service updates;
Store your preferences for future interactions and communications from us;
Prevent illegal activities, suspected fraud and potential threats to our Services;
Analyse the characteristics of our customers at an aggregated level and customer utilization of our Services in order to understand customer and market needs, to improve our existing Services, to design new services and for business development;
Assist in the prevention and investigation of illegal activities and violations of our Terms and Conditions.
We do not provide personal data to third parties, unless it is obliged to do so on the basis of a statutory provision or a court or supervisory decision, or if this is necessary in the interest of preventing, detecting or prosecuting criminal offenses (such as fraud) or if you have given your consent.
How do we protect the personal data?
The collection, processing and storing of personal data is safeguarded by technological and organisational security measures with the objective to protect the personal data against loss, misuse and unauthorised access, alteration, disclosure or destruction. These measures are continually improved in line with technological developments.
Your personal data is not transferred outside the European Economic Area (“EEA”).
Your privacy rights
You are entitled to know whether we hold personal data about you and, if we do, to have a copy of that data. Furthermore, you can a.o. request us to correct, update or delete your personal data in our records and/or inform us about any misuse of your personal data. You can contact us via email@example.com. Please note that in some cases we may ask for additional information to identify you.
We will not retain your personal data for a period longer than necessary to fulfil the purposes for which it was collected for, unless we have to keep it for legitimate business, tax or legal purposes.
Links to other websites
Questions and complaints
If you have any questions or concerns about this Privacy Statement or your privacy, you can contact us at: firstname.lastname@example.org.
Any complaints about the processing of personal data can be submitted to the Dutch Data Protection Authority. You can find more information about filing a complaint on the website of the Dutch Data Protection Authority (https://autoriteitpersoonsgegevens.nl/nl).